Legal design

In 'Legal Design', law students learn to apply Design Thinking techniques to legal issues in order to create innovative solutions tailored to the legal subject as the end-user.

Goal of the course

Students are acquainted with the design-driven approach in multiple lectures (e.g. what is Design Thinking, examples of Legal Design successes, basics of information/product/service design).

They get to work on the project challenge through several Design Sprints in five stages:
(1) empathize with the end-user, (2) define the problem, (3) ideate solutions, (4) prototype and (5) test.

At the end of the semester, students present their legal solution to a jury.

The students

Elective course for master students of law, with a thorough knowledge of law. Legal Design is a pilot project that will be organized for the first time in 2021-2022, funded as an education innovation project by the Faculty of Law and Criminology.

Input at the start

For 'Legal Design', we are searching for legal cases/documents/services that are in need of innovation/redesigning (e.g. how to make a certain legal service more efficient and satisfying for the end-user; how to increase the clarity, readability and functionality of a legal document for the end-user without losing sight of the legal correctness). Therefore, students should receive a briefing document and sit together with the external organization in the begin- and end phase of the project. Students should also be able to get insight into the needs of the end-users and test their prototype with the end-user.

End result

The outcome depends on the challenge and may be a redesigned document (e.g. a contract, FAQ, terms and conditions, privacy policies, an information brochure, a template), a redesigned legal service (through a customer journey map and blueprinting techniques) or a technological product (e.g. a legal app). The outcome should balance the needs of the external organization and the end-user, while ensuring the legal quality and correctness. This outcome is presented in the last week of the semester before a jury. The external organisation may choose to be a part of this jury.

Example projects

This course will be organized for the first time in academic year 2021-2022. The possibilities, however, are endless. Some examples: a startup is in need of user-friendly terms and conditions or FAQ; a law firm wants to simplify their services or wants customized brochures to inform their clients on a certain (civil or criminal) procedure.

Practicalities

Teaching language

Dutch

Budget

Worktime for students

contact moments: 30 hours, study time: 120 hours

Timing

1st semester